The newsletter

All 32 issues so far. Each one takes a single part of the practice, from PPO write-offs to how private equity buys an office, and explains it with real numbers.

August 20262 issues

July 20264 issues

June 202618 issues

Industry6 min read

What is a DSO in dentistry?

The term is everywhere in dental school and early career conversations. Here's exactly what it means, how DSOs work, and why the model has reshaped American dentistry.

Insurance3 min read

AOB vs. EOB: Two Terms Every Front Desk Should Get Right

They look almost identical — both end in "OB" — and they get mixed up at the front desk constantly. But an assignment of benefits and an explanation of benefits are completely different documents that show up at opposite ends of the same claim. Getting them straight prevents collection headaches and catches money you're owed.

Insurance7 min read

In-Network vs. Out-of-Network

“In-network” and “out-of-network” are two of the most used — and most misunderstood — phrases in your practice, by patients and sometimes by staff. Patients often hear "out-of-network" as "they don't take my insurance," which is usually false. Owners describe themselves as "a PPO office" or "fee-for-service" without always being precise about what that means for billing, patient cost, and who actually gets paid.

Insurance2 min read

The PPO Math No One Shows You at Signing

Joining a PPO plan feels like gaining patients. What the contract doesn’t highlight is how much of every dollar you earn, you immediately hand back. The arithmetic is worse than most dentists realize, and for many practices, it’s been silently compressing their margins for years.

Insurance3 min read

The Written Fee Renegotiation Request

Most dentists treat their PPO fee schedules as fixed. They aren't. You can ask a plan to raise the contracted fees you agreed to when you joined its network — and most owners never do, which is exactly why a schedule set five years ago quietly turns into a pay cut as overhead climbs.

Practice money6 min read

Embezzlement Prevention

Dental embezzlement is common and incredibly costly. The natural next question is the one every owner asks: how do I keep it from happening to me?

Insurance6 min read

PPO Explained

Dental PPOs are by far the dominant form of commercial dental coverage. Here is what you need to know.

Insurance6 min read

Stay In OR Drop PPO?

Once you understand what a PPO is, the harder question follows: should you stay in the ones you're in? It's the issue that quietly weighs on more practice owners than almost any other. Many feel trapped — resentful of the write-offs, but afraid of empty chairs if they leave.

Insurance7 min read

UCR Fees Explained

Few terms in dental insurance cause as much confusion, and as much lost revenue, as “UCR.” Patients assume it’s a fair, objective standard. Plenty of dentists treat it like a fee schedule they’re supposed to match. In reality, UCR is one of the least transparent numbers in your entire revenue cycle, so much so that the American Dental Association flatly calls it “a misleading acronym.”

May 20268 issues

Industry3 min read

Private Practice Isn’t Dead. It Just Has to Evolve

The future of independent dentistry may not look like the traditional solo office anymore. It may look more like founder-led regional groups with centralized systems, operational discipline, and corporate-level infrastructure.

Get the Grind every Monday

One part of the practice per issue, explained with real numbers, plus each new podcast episode the day it's out.