Operations

Running the office day to day: systems, staffing, scheduling and the cost of all of it.

1 piece / extra fine grit

Running the office is where good intentions meet the schedule. These pieces cover the systems, staffing and costs that decide whether a busy practice is also a profitable one.

Start here

  1. Rising Costs Are Changing How Smart Practices OperateWith overhead taking 60 to 70 percent of revenue, smart practices win on systems, not volume. See where friction hides and how small fixes compound.

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One part of the practice per issue, explained with real numbers, plus each new podcast episode the day it's out.